Terms & Conditions
Welcome to KEO Jewelry
These Terms and Conditions (“Terms”) govern your use of our website [https://www.keojewelry.com/] and your purchase of products from us (“Services”). By accessing or using our Services, you agree to be bound by these Terms. Please read them carefully before using our website.
1. General Use
By accessing our website, you confirm that you are at least 18 years old or using the site under the supervision of a parent or legal guardian. The Services and all content provided are for personal, non-commercial use only.
2. Intellectual Property
All content on this website — including text, images, designs, logos, graphics, and product photos — is the property of KEO Jewelry or its licensors and is protected by copyright, trademark, and other intellectual property laws.
You may not copy, reproduce, or distribute any content without our prior written consent.
3. Product Information
All jewelry pieces are handcrafted and unique.
Because each item is made by hand, slight variations in size, shape, or color may occur.
Measurements provided on the website are approximate and may differ slightly from the actual product.
Images shown on the website are for illustration purposes only.
Due to differences in lighting, materials, and screen displays, the product you receive may vary slightly from the one pictured.
These natural variations are part of the beauty and uniqueness of handmade jewelry.
4. Orders & Payments
By placing an order, you agree to provide accurate and complete information.
All prices are listed in ILS (₪) and may change without prior notice.
Full payment is required at checkout through our secure payment system.
We reserve the right to refuse or cancel any order (for example, in cases of pricing errors or suspected fraud).
5. Shipping & Delivery
Estimated delivery times are listed in our [Shipping Policy].
Actual delivery may vary due to location, customs delays, or postal service performance.
KEO Jewelry is not responsible for delays, damages, or lost packages after shipping.
Please ensure your shipping details are correct — we are not liable for incorrect addresses provided by the customer.
6. Customs, Duties & Taxes
For international orders, customs fees or import taxes may apply and are the sole responsibility of the customer.
We cannot control or predict these charges. Please check with your local customs office before ordering.
7. Returns & Exchanges
Please review our [Returns Policy] for details.
Non-custom items may be returned within the allowed time frame in their original condition.
Custom, personalized, or solid gold jewelry cannot be returned or exchanged.
8. Limitation of Liability
To the fullest extent permitted by law, KEO Jewelry shall not be liable for indirect, incidental, or consequential damages arising from the use of our products or website.
Our liability for any claim shall not exceed the purchase price of the item in question.
We are not responsible for delays, postal issues, or events beyond our control (force majeure).
9. Governing Law
These Terms are governed by the laws of the State of Israel, and any disputes shall be resolved exclusively in the courts of Jerusalem, Israel.
10. Changes to Terms
We may update these Terms at any time without prior notice. The “Last Updated” date reflects the most recent version. Continued use of our Services means you accept the updated Terms.
11. Contact Us
KEO Jewelry – Handmade in Jerusalem
25 Emek Refaim St., Jerusalem, Israel
📧 Email: keo.hagit@gmail.com
📞 Phone: +972-52-5246-609